Frequently asked questions

Unlike generic options, this service stands out with:

• Hands-on delivery—Scott manages every detail personally.

• Thai market expertise—tailored for expat businesses in Thailand.

• End-to-end value—from planning to actionable results.

It’s a unique, hassle-free solution designed for your success.

You’ll gain:

• Customer insights to improve products, services, or operations.

• Stronger relationships through direct client engagement.

• Marketing clarity with data to refine your messaging.

Past clients have used these insights to boost satisfaction and drive growth—Scott’s expertise ensures meaningful outcomes.

The service runs on a 4-week sprint:

• Week 1: Strategy and goal-setting.

• Week 2: Interview preparation and scheduling.

• Week 3: Conducting the interviews.

• Week 4: Analysis and delivery of insights.

In just one month, you’ll have a complete set of results ready to use.

The service provides:

• Custom interview strategy aligned with your business goals.

• Interview planning and execution, including scheduling and question design.

• Professional facilitation to capture authentic, valuable feedback.

• Post-interview analysis with clear, actionable insights.

• Ongoing support to ensure you maximize the results.

With Scott’s extensive experience in Thailand, every step is handled with expertise and care.

The Client Interviews service costs $1,500 USD for a 4-week sprint. This all-inclusive price covers strategy development, interview planning, execution, and detailed analysis—delivering actionable insights without hidden fees.